Privacy policy
We respect the privacy of personal information which you provide us at our website.
Information Collected
We collect two types of information about our visitors: We collect personal information including your name, address, telephone number, e-mail address, and credit card information, which you voluntarily provide to order a product, register for an account, or be included on one of our mailing lists; and general information about the number of visitors who come to our site and the material which they review while on the site, and general information that is not personally identifiable such as your zip code, and de-identified product preferences. Customer Data is collected at the time of purchase, during email setup, or review submission. All information provided is strictly voluntary and is only used for order fulfilment and personalized product marketing. If you elect not to provide us with your personal information, you will not be able to place orders at our site and you will not be able to participate in our mailings or promotions. Like many websites, we use "cookies" to enhance your experience and gather information about visitors and visits to our websites. Please refer to the "Cookies" section below for information about cookies and how we use them. All customer information is stored on secured and encrypted Shopify servers, but we cannot promise it will remain secure in all circumstances. We do not store nor share credit card information as all credit card transactions are processed through AbhiPay. We will retain all information indefinitely unless you decides to opt-out. If you want us to let you know what information we have on file for you, or if you would like us to delete that information, please send a written request to us by e-mail.
Use Of The Information Collected
We may store and process your Personal Information and share it with trusted third-party companies and individuals to the extent necessary. We will only transfer your personal data to trusted third-parties who provide sufficient security guarantees and who demonstrate a commitment to compliance with applicable law and this privacy policy. Credit card information is never shared with any third party other than AbhiPay whom neue. uses as the gateway for payment processing. Your personal information will be shared with trusted third-parties in order to perform functions in certain situations on our behalf. These functions include cloud storage providers, email services, providing marketing assistance and data analysis, handling transactions, fulfilling orders and providing customer service. These agents have access to the personal data required in order to perform their functions but may not use it for any other purpose. Your personal information may also be used with analytics and search engine providers that assist us in the improvement and optimisation of our Site. Our third party vendors will only retain your information for as long as necessary to fulfil the duties and obligations for which they were contracted for or as long as they are legally required or permitted to do so.We may, if required by law, be forced to disclose your Personal Information to an outside party. Unless required to do so by law, we will not otherwise share, sell or distribute any of the personal data you provide to us without your consent. If at any time you want details of the personal information that we have on file for you or no longer want us to maintain your Personal Information, please send us a written request by e-mail to privacy@neuederma.com. Please be advised that if a new, subsequent order is placed on our website, your Personal Information would again need to be stored in our database.Any general information submitted by you such as your zip code, product experiences or other information which is not specifically identifiable with you, including feedback to any general questionnaires on the site, or information gathered on your visit to the site such as the length of time you were on the site and the portions of the site you reviewed, shall be considered non-confidential information. We shall be free to use such information without any obligation to you whatsoever and for any purposes and through any means we elect.
Security
Because of the open nature of the Internet, we cannot guarantee that communications between you and our site will be free from unauthorised access by third parties. Users of our site assume this risk. While we endeavor to provide security consistent with prevailing standards, we cannot guarantee the security of your Personal Information, both online and offline. If you have any questions about security at our Website, please contact us at privacy@neuederma.com.
Children's Privacy
This site is not for use by children under the age of thirteen (13) years old. We have no intention of knowingly collecting any Personal Information from individuals who are under the age of thirteen (13) years of age. If we learn that a child under the age of thirteen (13) has submitted Personal Information without verifiable parental consent, we will use all commercially reasonable efforts to delete such information from our databases.
Cookies
We may also use a technology known as "cookies" or any technology that now exists or is later developed that performs the same general function that tracks your travel through our site and to help us understand how you and others use the site. Cookies are used by almost every site for these and similar purposes. Most browsers are set to accept cookies. You may reset your browser so that these cookies are not accepted and you may erase reception of cookies.