FAQs

How can I get in touch with Customer Support?

email us at info@neuederma.com or fill this form here

How can I track my order?

After you have placed your order, we will get the shipment ready and hand it over for shipping and a Consignment Number will be generated which can be used to track your shipment. To track your shipment visit this website or go directly to M&Ps tracking portal https://mulphilog.com.pk/track-shipment.php

Can I change my shipping address on an order that’s been placed?

We are unable to update or amend shipping addresses once an order has been placed. If there is an error in your shipping address, we kindly recommend requesting a cancellation and placing a new order with the correct shipping address.

What is our return Policy?

to read about our return policy, visit here